Privacy Policy
1. Introduction
At Shubham Veg Treat and Rane Hotels And Resorts Private Limited, we value your privacy. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit https://shubhamvegtreat.com/ or use our services (dine-in, takeaway, delivery, reservations, events and catering).2. Information We Collect
We may collect the following information:- Contact details: name, phone number, email address, postal address provided when you make a reservation, order, or contact us.
- Order & booking details: items ordered, delivery address, billing details, special requests and booking times.
- Usage data: information about how you use our website, pages visited, time spent and device/browser information (collected via analytics tools).
- Cookies & tracking: small files stored on your device to enhance site functionality and analytics.
3. How We Use Your Information
We use your information to:- Process reservations, orders and payments;
- Communicate with you about confirmations, updates, offers (only if you opt in), and service information;
- Improve our menu, services and website experience;
- Prevent fraud and ensure the security of our services;
- Comply with legal obligations as required.
4. Legal Basis & Consent
Where required, we will obtain your consent before collecting personal information (for example, marketing communications). You may withdraw consent at any time by contacting us (details below).5. Sharing & Disclosure
We do not sell or rent your personal data. We may share your information with:- Service providers and partners (e.g., payment processors, delivery partners) who assist us in operating our services;
- Legal or regulatory authorities when required by law;
- Organizations to protect our rights, safety or property or that of our customers.
6. Cookies & Tracking
We use cookies and similar technologies to enhance site functionality and to gather analytical data about site usage. You may disable cookies in your browser settings, though some parts of the Site may not work correctly if cookies are blocked.7. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss or misuse. However, no system is completely secure. We cannot guarantee absolute security of data transmitted to our Site.8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, resolve disputes and enforce agreements.9. Your Rights
You have the right to:- Request access to the personal data we hold about you;
- Request correction of inaccurate personal data;
- Request deletion of your personal data, subject to legal and contractual restrictions;
- Opt out of marketing communications at any time.